Evolution of Electronic and Consumer Shopping
Through time there has been a lot of technological advancement. The changes in technology have had an impact on virtually all aspects of our daily lives. Just look around and you can see evidence of how wired we all are. Thanks to the internet anything one wants can be delivered at their door step in matter or hours or days. The changes in technology have made it easy for everyone's day-to-day lives. Technology has changed how we run our day-to-day lives such as education, healthcare, social life, leisure activities and even the working environment. Technology has helped in doing things faster and also improved how people interact with each other for instance through the internet, mobile phones, video conferencing, portable computers and so on (Hill,2012). The paper will look at how the evolution of electronic technologies has changed an d impacted consumer retail shopping .it will look at the history of evolutionary marriage of shopping and technology beginning the early years up-to-date.
The retail industry is one that lives and dies on margins with the involved parties striving to increase their revenues while at the same time decrease their costs. Technology has been an area where a lot of focus ahs been put in retail industries as a way of ensuring that both goals are accomplished. There have been a lot of improvements that have been made in areas such as supply chain management, management of inventory, customer experience and preventing losses.
In earlier years if someone wanted to buy something, one had to go down to the store and ensure that they carefully pick exactly what they wanted and then go ahead and pay for it at the register and go ahead at take it home. People really took their time before making a decision of what they wanted to buy while they were there physically.one had all the time in the world to scrutinize something before they would pay for it eventually. The retail stores used to be full with people who really dedicated their time to shopping. There were long queues of people at the cash registers waiting for their turn to pay (Marketing Buzz, 2011).
While these traditional means of shopping are still in existence they are getting more and more outdated with time. They are dramatically being replaced by new technology forms as time goes by. People slowly got tired of the long queues they had to make in these retail stores. Then came the sears catalog. This was a big deal to shoppers who were tired of these long queues in retail shops. They were now able to make orders and a delivery is made at their door steps. This made it easy for shoppers to get anything they wanted at the comfort of their homes. They just had to check out what was in store and go ahead and to place an order (Hill,2012).
Today consumer shopping has greatly been revolutionized due to electronic technologies that have come into play. Some of the electronic strategies are discussed below.
Online shopping
Online shopping is one of the ways through which technology has changed the way people shop. More and more stores are now beginning to establish their presence online. These stores are now selling a wide range of products and services directly to customers through the websites. The prevalence of these online-based shopping sites has made it very easy for people to purchase anything they want online and easily make payments and have what they have purchased delivered There are a lot of online shopping facilities that are available now. Trends have changed from customers buying goods directly from stores to customers doing their shopping on the internet. Online shopping gives the customers the flexibility to shop anywhere they want and at any time ( McGrath, 2013).This is quite different from what was done before where one had to go and visit the actual store and pick out what they want while they are there physically. Then people did not have the flexibility or facility of shopping at their won convenience and at the comfort of their homes. Online shopping is quite advantageous to the customers. First of all online shopping has decreased the process of items. Items sold on the internet are relatively lower in price due to the fact that the staff and warehouse costs are lower and also due to the fact that the online stores want to retain their customers. Online shopping is also very convenient to the customers...
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